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We were out of black ink and the printer's been acting up and the scanner's broken so we decided to buy a new all in one doodad. Got an HP printer/scanner/copier for $70 (it will cost $50 to change the ink; there's something so, so wrong about that ::broods:;) and got it home to play with.
Wouldn't install. Just didn't like the CD and when I'd coaxed it to admit it was chewing on it in the CD drive, yes really, the install stalled. Turned out to be a common error and there's a patch. Hip hip hooray. Except the patch wasn't there to be clicked on so I gave up staring at a page looking for it and rang the 1-800 number.
Got through to a lovely and very patient man called Gian (hi, Gian!) who needed to take over my computer to fix it. Slightly trepiditious (oh, that is so a word, stop underlining it in red), but fine, at this point I was so frustrated, I didn't care. We'd already rebooted twice and chatted about where we came from (he's 12 hours in front of me in Silver Beach, I think it was) and then the phone started beeping (I was reading a fic on my iPod as I waited (Raptures and Roses by Lyrica, if you're curious) and it kept beeping as I pressed for the next page so I thought it was me and the iPod at first...) and my battery died.
OH NOES.
I pointed out to David that Gian had my email addie and my phone number and after a while, a Wordpad doc popped up and I made a logic leap that it was an attempt to communicate and typed a message in it and we were talking, more hip hips.
Gian rang me back and we used the other handset and all was well.
Total time elapsed installing two and a half hours. Total time on phone, 90 mins.
I think that cost HP more than the printer.
But we have a shiny new toy and it's very fast and cute :;pets it and Gian:;
And how weird is it when someone half a world away is in your computer and the mouse arrow is moving because he's pushing it?
Wouldn't install. Just didn't like the CD and when I'd coaxed it to admit it was chewing on it in the CD drive, yes really, the install stalled. Turned out to be a common error and there's a patch. Hip hip hooray. Except the patch wasn't there to be clicked on so I gave up staring at a page looking for it and rang the 1-800 number.
Got through to a lovely and very patient man called Gian (hi, Gian!) who needed to take over my computer to fix it. Slightly trepiditious (oh, that is so a word, stop underlining it in red), but fine, at this point I was so frustrated, I didn't care. We'd already rebooted twice and chatted about where we came from (he's 12 hours in front of me in Silver Beach, I think it was) and then the phone started beeping (I was reading a fic on my iPod as I waited (Raptures and Roses by Lyrica, if you're curious) and it kept beeping as I pressed for the next page so I thought it was me and the iPod at first...) and my battery died.
OH NOES.
I pointed out to David that Gian had my email addie and my phone number and after a while, a Wordpad doc popped up and I made a logic leap that it was an attempt to communicate and typed a message in it and we were talking, more hip hips.
Gian rang me back and we used the other handset and all was well.
Total time elapsed installing two and a half hours. Total time on phone, 90 mins.
I think that cost HP more than the printer.
But we have a shiny new toy and it's very fast and cute :;pets it and Gian:;
And how weird is it when someone half a world away is in your computer and the mouse arrow is moving because he's pushing it?